March 16, 2010

Posts Comments

You are here: Home / Archives for discoloration

iPhone 3GS Discoloration Due to 3rd Party Cases?

July 8, 2009 By Alex Jordan Leave a Comment

Recent reports had suggested that the pink or brown discoloration some white iPhone 3GS users were experiencing came from the device overheating. Well, a new report from frenchiPhone (Google translation) suggest that the discoloration is coming from third party cases. The discoloration is said to be removable, just wipe the surface with alcohol.

Here are some points from the report:

- After numerous calls to Apple technical service and maintenance of contact with a level 3 (engineer) the problem seems to come not from a hot 3GS but contact with some covers! This was evident by ourselves on a device with a small sticker (a warning not to listen to music too loud) remained stuck, part of the hull below remained white.

- A simple solution to the problem is to clean the back of the iPhone with alcohol, tested by myself I can confirm that it works and reassure you it is safe for your precious

It has not been said which third-party cases cause the discoloration.

Image courtesy of frenchiPhone

Filed Under iPhone Tagged With cases, discoloration, third party

Users Experiencing iPhone 3GS Overheating and Discoloration

July 3, 2009 By Alex Jordan Leave a Comment

It appears that beginning last week, Nowhere Else (Google Translation) started receiving reports of pink or brown discoloration from white iPhone 3GS owners. The cause? Excessive overheating where the battery cell is located.

At first it appeared that Apple did know of the problem, as there is an Apple support document on preventing overheating. However, it appears the document is many months old, and has been updated to include the iPhone 3GS in name only.

Apple’s support document does point out several situations that can lead to activation of the temperature warning screen.

  • Leaving the device in a car on a hot day.
  • Leaving it in direct sunlight for extended amounts of time.
  • Using certain applications in hot conditions or direct sunlight for long periods of time, such as GPS tracking in a car on a sunny day or listening to music while in direct sunlight.

As of yet there has been no official word from Apple on the matter. So if you think you have an affected device keep a look out for discoloration, and stay tuned as Apple may address this issue in the future. Hopefully they will.

Image courtesy of NowhereElse.fr

Filed Under All News, iPhone Tagged With brown, discoloration, iPhone 3GS, overheating, pink, white